Returns & Exchanges

At Vitaly, we want you to be completely satisfied with your purchase. If your new piece isn't quite right, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.

3

Ship It Back

Drop off your package at any authorized carrier location; ensure the original tags and protective pouches are included to avoid processing delays.

4

Receive Your Refund

After our warehouse team inspects the returned goods, your refund or store credit will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing